Tuesday 30th March 2021

Resolution of the OVH data center fire incident

Dear Customer,

As mentioned in prior communications, the OVH incident has not affected the OmniVista Cirrus (OVC) core functions. However, you may have experienced some inconvenience managing your OVC licenses. We trust that our customer support representatives were able to assist you while the Subscription Manager application was unavailable. We are now happy to report that the Subscription Manager application has been fully restored. You can now resume normal workflows when managing OVC licenses.

Sincerely, Alcatel-Lucent Enterprise