Past Incidents

Saturday 3rd April 2021

Planned Maintenance - All OV Cirrus instances

The upgrade of OV Cirrus to version 4.5.3 was completed on 3rd April 2021.

We are currently investigating a sub-system issue that affects LDAP policy downloads to wired devices (switches) only.

All other services and systems are functioning normally.

We will update the status as soon as the cause is identified and a fix becomes available.

As of 4-Apr-2012 this issue has been resolved and the LDAP policy management sub-system is functional.

Planned Maintenance - all OV Instances in Asia Pacific region, scheduled 3 years ago

OmniVista Cirrus in the Asia Pacific region is undergoing a planned maintenance upgrade to a newer version (4.5.3) on 3rd April 2021 between 07:00 to 08:00 UTC. All OmniVista Cirrus Instances in this region will be unavailable during this time. Please plan your work accordingly.

Planned Maintenance - all OV Instances in US region, scheduled 3 years ago

OmniVista Cirrus in the US region is undergoing a planned maintenance upgrade to a newer version (4.5.3) on 3rd April 2021 between 07:00 to 08:00 UTC. All OmniVista Cirrus Instances in this region will be unavailable during this time. Please plan your work accordingly.

Planned Maintenance - all OV Instances in Europe region, scheduled 3 years ago

OmniVista Cirrus in the Europe region is undergoing a planned maintenance upgrade to a newer version (4.5.3) on 3rd April 2021 between 06:00 to 07:00 UTC. All OmniVista Cirrus Instances in this region will be unavailable during this time. Please plan your work accordingly.

Planned Maintenance - OV Cirrus services, scheduled 3 years ago

OmniVista Cirrus is undergoing a planned maintenance upgrade to a newer version (4.5.3) on 3rd April 2021 between 02:30 to 03:00 UTC. The following OmniVista Cirrus services will be unavailable during this time.

Device Activation Service - activation.myovcloud.com
Freemium OV - registration.ovcirrus.com Please plan your work accordingly.

Friday 2nd April 2021

No incidents reported

Thursday 1st April 2021

No incidents reported

Wednesday 31st March 2021

No incidents reported

Tuesday 30th March 2021

Resolution of the OVH data center fire incident

Dear Customer,

As mentioned in prior communications, the OVH incident has not affected the OmniVista Cirrus (OVC) core functions. However, you may have experienced some inconvenience managing your OVC licenses. We trust that our customer support representatives were able to assist you while the Subscription Manager application was unavailable. We are now happy to report that the Subscription Manager application has been fully restored. You can now resume normal workflows when managing OVC licenses.

Sincerely, Alcatel-Lucent Enterprise

Monday 29th March 2021

No incidents reported

Sunday 28th March 2021

No incidents reported